rabandot Privacy Policy

This page describes what we collect when you use rabandot and how we keep that data protected. We at rabandot take your privacy seriously. We collect only the information we need to run our platform, verify your account, process payments, and comply with regulations in supported jurisdictions.

Our rabandot privacy practices apply to all members, whether you access our platform from Jakarta, Surabaya, Bandung, Medan, Semarang, or other supported regions. We do not sell your personal data to third parties for marketing. We do not share your information except where required by law or with trusted service providers who help us operate our platform securely.

If you have questions about how we handle your data on rabandot, contact our support team via in-app messaging or email. We will respond within 7–14 business days.

What Data We Collect on rabandot

We collect several categories of information when you use rabandot. Understanding what we gather helps you make informed decisions about your account.

Account information

When you open a rabandot account, we require your email address, phone number, and password. We also collect your name, date of birth, and address during account setup. This information is necessary to verify your identity, comply with Know Your Customer (KYC) regulations, and maintain your account.

Payment and financial data

We collect information about your deposits and withdrawals on rabandot. This includes the payment method you use (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), transaction amounts, and transaction dates. We do not store your full credit card or bank account numbers—we tokenise this data so only the last four digits are visible on your rabandot account history.

Game and activity data

We record every spin, tournament entry, and game outcome on rabandot. This includes your bet sizes, win amounts, and play timestamps. This data helps us detect fraud, settle disputes, and calculate your tournament standings. Your game history is stored securely and visible only to you and our compliance team.

Device and access information

We collect information about the devices and networks you use to access rabandot. This includes your IP address, browser type, operating system, and approximate geographic location (derived from your IP). We use this data to prevent account fraud, enforce jurisdiction restrictions, and improve our platform performance.

KYC documents: During identity verification on rabandot, we may ask you to upload a government-issued ID (national ID, passport, or driver's license) and a proof of address (utility bill or bank statement). We store these documents encrypted and separate from your main account data.

How We Use Your Data on rabandot

We at rabandot use the information we collect for specific, legitimate purposes. We do not use your data for purposes you have not agreed to.

Account management: We use your data to create your rabandot account, verify your identity, and maintain your profile.
Payment processing: We use payment data to process your deposits and withdrawals on rabandot securely.
Regulatory compliance: We use your information to comply with anti-money-laundering (AML) and Know Your Customer (KYC) regulations in supported jurisdictions.
Fraud prevention: We analyse your activity on rabandot to detect and prevent fraudulent transactions or duplicate accounts.
Dispute resolution: We review your game history and transaction records on rabandot to investigate and resolve complaints fairly.
Platform improvement: We use aggregated, anonymised data to improve rabandot features, fix bugs, and enhance user experience.

Marketing: We do not send marketing emails or promotional messages unless you opt in. If you subscribe to rabandot newsletters, you can unsubscribe anytime via the link in the email.

Data Storage and Third Parties on rabandot

We at rabandot store your data on secure servers. Our servers may be located outside your jurisdiction—this allows us to provide reliable, encrypted storage and backup. We encrypt all data in transit (using SSL) and at rest (using AES-256).

We work with trusted third-party processors on rabandot to help us operate safely. These include payment processors (who handle mobile banking, local payment, online payment, e-wallet transactions), identity verification providers, and cloud infrastructure partners. All third parties sign data protection agreements and are prohibited from using your information for their own purposes.

We may disclose your information on rabandot if required by law—for example, if a court orders us to provide data to law enforcement. We will notify you of such requests unless legally prohibited from doing so.

Your Rights and Data Control on rabandot

We at rabandot respect your rights over your personal data. You can request the following at any time:

Access: Request a copy of all data we hold about you on rabandot.
Correction: Update inaccurate information in your rabandot account (name, email, address).
Deletion: Request deletion of your rabandot account and associated data, subject to legal retention requirements.
Portability: Request your rabandot data in a portable format so you can transfer it to another service.

To exercise any of these rights, contact us via in-app messaging or email. We will process your request within 30 days.

Cookies and Tracking on rabandot

We at rabandot use cookies and similar tracking technologies to remember your login, maintain your session, and analyse how you use our platform. These cookies are necessary for rabandot to function properly and do not track you across other websites.

You can manage cookies through your browser settings. Disabling cookies on rabandot may limit some features, such as staying logged in across sessions.

Data Retention on rabandot

We retain your data on rabandot for as long as necessary to provide our services and comply with legal obligations. Account information is kept for the lifetime of your rabandot account plus 7 years after closure (for regulatory compliance). Game history and transaction records are retained for a minimum of 7 years to support dispute resolution and anti-fraud investigations.

If your rabandot account is suspended due to violation of our terms, we may retain your data longer as needed for investigation and legal proceedings.

Security Measures on rabandot

We at rabandot employ industry-standard security measures to protect your data. All communications to rabandot are encrypted using SSL/TLS. Your password is hashed so we never store it in plain text. We recommend enabling two-factor authentication (2FA) via SMS or authenticator app to add an extra layer of protection to your rabandot account.

Despite our security efforts, no system is completely immune to breaches. If we discover a security incident affecting your rabandot account, we will notify you promptly and provide guidance on protective steps.

Policy Changes and Contact on rabandot

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Material changes will be communicated via email or in-app notice at least 14 days before taking effect. Your continued use of rabandot after the change date constitutes acceptance of the updated policy.

If you have questions about our privacy practices on rabandot, or if you wish to exercise your data rights, contact us via in-app messaging or email. Our support team is available to help members across Jakarta, Surabaya, Bandung, Medan, Semarang, and all other supported regions. We take your privacy seriously and are committed to transparent, ethical data handling practices.